{"id":1603,"date":"2026-02-08T11:29:24","date_gmt":"2026-02-08T10:29:24","guid":{"rendered":"https:\/\/sayoh.com\/?page_id=1603"},"modified":"2026-02-08T11:58:29","modified_gmt":"2026-02-08T10:58:29","slug":"bedingungen-und-konditionen","status":"publish","type":"page","link":"https:\/\/sayoh.com\/de\/bedingungen-und-konditionen\/","title":{"rendered":"Bedingungen und Konditionen"},"content":{"rendered":"<h3 id=\"h-1-company-information\" class=\"wp-block-heading\">1. Informationen zum Unternehmen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SayOh.com<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"464\" height=\"185\" data-attachment-id=\"29375\" data-permalink=\"https:\/\/sayoh.com\/de\/bedingungen-und-konditionen\/cvr\/\" data-orig-file=\"https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?fit=464%2C185&amp;ssl=1\" data-orig-size=\"464,185\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"CVR\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?fit=464%2C185&amp;ssl=1\" src=\"https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?resize=464%2C185&#038;ssl=1\" alt=\"\" class=\"wp-image-29375\" style=\"aspect-ratio:2.5084473728670384;width:205px;height:auto\" srcset=\"https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?w=464&amp;ssl=1 464w, https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?resize=400%2C159&amp;ssl=1 400w, https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?resize=18%2C7&amp;ssl=1 18w, https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?resize=430%2C171&amp;ssl=1 430w, https:\/\/i0.wp.com\/sayoh.com\/wp-content\/uploads\/2026\/02\/CVR.png?resize=150%2C60&amp;ssl=1 150w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Alle Vertr\u00e4ge, die \u00fcber SayOh.com abgeschlossen werden, werden in englischer Sprache geschlossen. K\u00e4ufe, die \u00fcber SayOh.com get\u00e4tigt werden, unterliegen den Bestimmungen des d\u00e4nischen Gesetzes \u00fcber den Verkauf von Waren, das f\u00fcr Verbraucherk\u00e4ufe gilt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diese Bedingungen gelten f\u00fcr Eink\u00e4ufe, die von Verbrauchern \u00fcber den Webshop get\u00e4tigt werden.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-1-1-customer-service\" class=\"wp-block-heading\">1.1 Kundenbetreuung<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie Fragen haben, k\u00f6nnen Sie unseren Kundendienst per E-Mail kontaktieren:<br><strong>sayohdotcom@gmail.com<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-2-prices\" class=\"wp-block-heading\">2. Preise<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Alle auf SayOh.com angezeigten Preise sind in d\u00e4nischen Kronen (DKK) angegeben und enthalten die Mehrwertsteuer und anwendbare Steuern, jedoch keine Lieferkosten, sofern nicht anders angegeben.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wir behalten uns das Recht vor, die Preise jederzeit und ohne vorherige Ank\u00fcndigung zu \u00e4ndern. Vorbehalte werden f\u00fcr Preisfehler, Druckfehler und ausverkaufte oder eingestellte Produkte gemacht.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-3-payment\" class=\"wp-block-heading\">3. Zahlung<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SayOh.com akzeptiert Zahlungen \u00fcber die folgenden Methoden:<br>Dankort \/ VISA-Dankort, VISA, VISA Electron, Mastercard, Apple Pay, Google Pay, MobilePay und ViaBill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die Zahlung wird Ihrem Konto erst dann belastet, wenn die Bestellung versandt wurde.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-4-delivery\" class=\"wp-block-heading\">4. Lieferung<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SayOh.com liefert Bestellungen \u00fcber ausgew\u00e4hlte Versandpartner und liefert innerhalb D\u00e4nemarks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die voraussichtlichen Lieferzeiten werden an der Kasse angegeben und h\u00e4ngen von der gew\u00e4hlten Liefermethode ab. Die Bestellungen werden an die vom Kunden bei der Bestellung angegebene Adresse oder Abholstelle geliefert.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eventuell anfallende Lieferkosten werden vor Abschluss des Kaufs deutlich angezeigt.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-5-right-of-withdrawal\" class=\"wp-block-heading\">5. R\u00fccktrittsrecht<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Als Verbraucher haben Sie ein 14-t\u00e4giges Widerrufsrecht beim Einkauf auf SayOh.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die Widerrufsfrist endet 14 Tage nach dem Tag, an dem Sie Ihre Ware erhalten haben. Um Ihr Widerrufsrecht auszu\u00fcben, m\u00fcssen Sie uns deutlich vor Ablauf der Frist per E-Mail benachrichtigen:<br><strong>sayohdotcom@gmail.com<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sie k\u00f6nnen nicht einfach vom Kauf zur\u00fccktreten, indem Sie die Lieferung verweigern, ohne dies deutlich mitzuteilen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nachdem Sie uns \u00fcber Ihren Widerruf informiert haben, erhalten Sie Anweisungen, wie Sie den Artikel zur\u00fccksenden k\u00f6nnen. Die Kosten f\u00fcr die R\u00fccksendung sind vom Kunden zu tragen, sofern nichts anderes vereinbart wurde.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-5-1-exceptions-to-the-right-of-withdrawal\" class=\"wp-block-heading\">5.1 Ausnahmen vom R\u00fccktrittsrecht<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Aus Gr\u00fcnden des Gesundheitsschutzes oder der Hygiene sind bestimmte Produkte versiegelt. Das Widerrufsrecht f\u00fcr diese Produkte erlischt, wenn das Siegel nach der Lieferung gebrochen wird.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dies gilt u. a. f\u00fcr Intimprodukte. Produkte, die nicht f\u00fcr den intimen Gebrauch bestimmt sind, k\u00f6nnen ausgepackt werden, sofern sie in demselben Zustand und in derselben Menge zur\u00fcckgegeben werden, wie sie empfangen wurden.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-6-complaints-and-warranty\" class=\"wp-block-heading\">6. Beanstandungen und Gew\u00e4hrleistung<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nach dem d\u00e4nischen Gesetz \u00fcber den Verkauf von Waren gilt ein 24-monatiges Reklamationsrecht. Dieses gilt f\u00fcr Material- und Herstellungsfehler.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Ihre Reklamation berechtigt ist, haben Sie je nach den konkreten Umst\u00e4nden m\u00f6glicherweise Anspruch auf Reparatur, Ersatz, Erstattung oder Preisnachlass.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Das Reklamationsrecht erstreckt sich nicht auf M\u00e4ngel oder Sch\u00e4den, die durch unsachgem\u00e4\u00dfen Gebrauch, mangelnde Wartung oder normale Abnutzung entstanden sind.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamationen m\u00fcssen innerhalb eines angemessenen Zeitraums nach Entdeckung des Mangels oder nachdem er h\u00e4tte entdeckt werden m\u00fcssen, erfolgen. Bitte kontaktieren Sie den Kundendienst unter:<br><strong><strong>sayohdotcom@gmail.com<\/strong><\/strong><br>und f\u00fcgen Sie nach M\u00f6glichkeit Unterlagen wie Fotos oder Videos bei.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-7-refunds\" class=\"wp-block-heading\">7. Erstattungen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie von Ihrem Widerrufsrecht Gebrauch machen, werden die von Ihnen geleisteten Zahlungen unverz\u00fcglich und sp\u00e4testens binnen 14 Tagen nach Eingang der zur\u00fcckgesandten Waren oder des Nachweises ihrer R\u00fccksendung bei uns erstattet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fcr die R\u00fcckerstattung wird die gleiche Zahlungsmethode wie f\u00fcr die urspr\u00fcngliche Transaktion verwendet.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 id=\"h-8-complaints-procedure\" class=\"wp-block-heading\">8. Beschwerdeverfahren<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie eine Beschwerde \u00fcber ein bei SayOh.com erworbenes Produkt einreichen m\u00f6chten, k\u00f6nnen Sie sich an uns wenden:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Die d\u00e4nische Wettbewerbs- und Verbraucherschutzbeh\u00f6rde - Zentrum f\u00fcr die Beilegung von Reklamationen<\/strong><br>Carl Jacobsens Vej 35<br>2500 Valby<br>D\u00e4nemark<br><a href=\"http:\/\/www.forbrug.dk\">www.forbrug.dk<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie ein Verbraucher mit Wohnsitz in einem anderen EU-Land sind, k\u00f6nnen Sie Ihre Beschwerde \u00fcber die Online-Streitbeilegungsplattform der EU-Kommission einreichen:<br><a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\">http:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie eine Beschwerde \u00fcber die Plattform einreichen, geben Sie bitte unsere E-Mail-Adresse an:<br><strong><strong>sayohdotcom@gmail.com<\/strong><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Unternehmensinformationen SayOh.com Alle \u00fcber SayOh.com abgeschlossenen Vertr\u00e4ge werden in englischer Sprache geschlossen. K\u00e4ufe, die auf SayOh.com get\u00e4tigt werden, unterliegen<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1603","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms and conditions - SayOh<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sayoh.com\/de\/bedingungen-und-konditionen\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions\" \/>\n<meta property=\"og:description\" content=\"1. 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